When carrying your cake, please place both hands under the cake, being careful to keep hands under the cake center. Keep the cake level at all times. DO NOT PICK UP THE CAKE BY THE SIDES. THE BOARD WILL BEND AND THE FROSTING MIGHT CRACK OR GET STUCK ON THE EDGE OF THE BOX. Pick up or delivery are best done in the early morning and/or in a very cool, air conditioned car.
Keep the cake cool and away from direct sunlight. Please make sure you have a flat surface in your car to transport your cake. Most cakes will fit on the front floor board. Larger cakes will need to travel in the back of an SUV or wagon. If someone is holding the cake, make sure that the cake is balanced and kept cool. DO NOT LEAVE ANY OF OUR DESSERTS IN THE CAR FOR LONGER THAN IT TAKES FOR YOU TO GET HOME. THE HEAT AFFECTS THE FROSTING AND CAUSES IT TO BREAK DOWN.
Cream Cheese Frosting, Fresh Whipped Cream Icing and Cheesecakes must be refrigerated. Do not refrigerate Raspberry Almond Cake or Italian Creme Cakes. Buttercream Cream Cheese Frosting may also be left out at room temperature. When placing Buttercream Cream Cheese Frosting in the fridge, please be aware that your cake will more than likely pick up the scent and flavor of any onion, garlic or other strong smelling items in your refrigerator. Buttercream Cream Cheese Frosted cakes are best at room temperature (allow 2+ hours if possible). Keep cakes away from direct sunlight, moisture and heat, as they may fade or melt.
Please note all of our cakes contain dairy, egg and gluten. Ask about our gluten free menu. After delivery or pick up, all responsibility belongs to the client.