Policies

Shipping

Items usually ship within 1 to 3 business days via FedEx.

Returns & Refunds

Our goal at Sweet Surrender Bakery is your complete customer satisfaction. Please contact us if you have questions regarding shipped baked goods.

Unused retail products can be returned for refund or exchange for new product. All returns and refunds must be within 14 days of delivery. Please include a copy of the original packing slip that was first shipped with your product. We will not be responsible for any return shipping cost unless the product is defective. Defective products may be exchanged for a new product with no additional shipping charges.

Privacy Policy

Sweet Surrender takes every step necessary to protect your personal information. This Privacy Policy will explain our policy for handling you personal information. Our Privacy Policy may change time to time, but you can always review it on our website.

Information Security

Your information will be used by Sweet Surrender Bakery employees to complete the order you have requested and to keep you updated on your shipment. We maintain physical, electronic and procedural safeguards to guard your personal information.

Cookies

Sweet Surrender Bakery may store information on computers that was used to access our website. This cookie or cookies will be used to help us better serve our customers (auto-fill your address, etc., when you shop, etc.). Your information will not be shared with third parties. You may turn off your cookies within your browser, if you prefer.

How does Sweet Surrender Bakery use my Information

Information collected by this website may vary depending on how you use the site. Like many other sites, we will track information such as the date and time you accessed our site. Also pages accessed and information you may have downloaded. Such aggregated information and data are not personally identifiable. Sweet Surrender Bakery will also collect information you submit by electronic forms via our website or message sent to us via email. Again this information will not be shared with third parties, it is for our use to better serve you as customers.

Should you engage in a business transaction with Sweet Surrender Bakery, such as purchasing our apparel or accessory, we will collect the information necessary to complete that transaction, such as credit card, shipping and billing information.

Sweet Surrender Bakery
6439 Ming Avenue
Bakersfield, California 93309
661.835.8530

We encourage you to check our privacy policy for periodic updates.

Copyright © 2017 | 6439 Ming Avenue, Bakersfield, CA 93309 | 661.835.8530 | Policies